CUSTOMER SERVICE

We appreciate your time and strive to quickly and accurately provide answers to your questions.


ONLINE SHOP SUPPORT

For information regarding online orders or our Online Shop:


 

fbchat

 

Use the private message option to contact our support team.

Mon to Friday (excluding Public Holidays): 9am to 9pm.

Saturday: 9am to 6pm.


 

livechat

 

LIVE CHAT:

Look out for this icon on the bottom right of your screen.

*Available when our customer service agents are not attending to other customers

Mon to Friday (excluding Public Holidays): 9am to 9pm

Saturday: 9am to 6pm


 

phone

 

PHONE:

+63 2839 53325 (If you are using PLDT as telecom provider, please use the following number: 1800 1110 2600)*

Mon - Friday (excluding Public Holidays): 9am to 6pm